Troubleshooting and FAQ
4 min read
If a part of the plugin throws an error, it is skipped, logged under WPM Fields › Settings › Health and your page keeps loading (see Health and troubleshooting). Check Health first when something prints nothing.
Pro field types
Symptom | Likely cause | Where to read |
|---|---|---|
Field shows "Your plan does not include this field type, so it cannot be edited. Its saved value is kept." | License expired, missing or trial ended | |
Field shows "This field type is not available on this site, so it cannot be edited. Its saved value is kept." | The free plugin runs without the Pro code | |
Saving a group fails with | The plan does not include advanced fields | |
Gallery: fewer images than I picked | Maximum images reached, or a non-image was chosen | |
Flexible content: rows vanished after removing a layout | Rows of a removed layout are dropped on the next save | |
Flexible content: a value was not saved | The sub-field is not in the row's layout | |
Clone: a field is missing from the copy | Its type cannot be cloned, or it was renamed in the source and the clone lists fields by key | |
Clone prints nothing | A Clone has no output of its own; use a | |
Programmatic SEO page field has no pages to pick | No task chosen, or the task has no active pages |
Admin columns
Symptom | Likely cause | Where to read |
|---|---|---|
A field has no column | Show in the admin list is off, the group has no matching "equal to" rule for that list, or the type is Password | |
Column cannot be sorted | The field is stored as JSON | |
No filters above the list | No license for admin columns, or no filterable field type | |
Quick edit shows a disabled control | The post has no row for the group, or the stored choice no longer exists | |
Quick edit did not change a value | The value was not valid for the field type, or the field is required and the new value was empty | |
CSV is missing a column | The column is hidden in Screen Options | |
CSV image cells are empty | Images have no text; only text is exported | |
A cell starts with | Formula protection |
Page builders
Symptom | Likely cause | Where to read |
|---|---|---|
No WPM Fields in the builder | The builder is too old, not active, or (Divi) is version 5 | |
Elementor has no Dynamic icon | Dynamic tags need Elementor Pro; use the Field widget or | |
A builder element prints nothing | The field is empty for that post, the reference is wrong, the field is a Password, or another post's value is not visible to the visitor | |
Options page value is blank on some pages | The page's author may not open the options page | |
| Not the live page, wrong syntax, or an internal setting | |
Elementor element still visible although I set a condition | Switch is off, a page cache holds an old copy, or the rule compares the label instead of the stored value | |
"Has a value" fails for a repeater | No row has a filled sub-field | |
Post grid shows "Nothing found." | The filter matches no published post | |
Load more says "Reload the page and try again." | The signature no longer matches (keys changed or an old cached page) | |
Widgets are not in the Elementor panel | Elementor older than 3.5, or the plan lacks builder widgets | |
Data table list is blank for visitors | Columns are not public, or the site never had a plan with data tables | |
An integration was switched off | It failed 5 times in 10 minutes |
Page caches
Symptom | Likely cause | Where to read |
|---|---|---|
Stale pages after changing Global Data or an options page | The toggle is off, the cache is not supported, or a CDN holds a copy | |
"No supported cache plugin is active." | Not one of the eight supported caches, or inactive |
FAQ
Do I need Elementor Pro? No. The Field widget, {{ }} variables and display conditions work with free Elementor. Elementor Pro is only needed to pick dynamic tags in the editor.
Do the Pro widgets work in Bricks, Divi, Breakdance or Oxygen? No. Those builders get dynamic data; the widgets are Elementor only.
Will my data disappear when the license ends? No. See License expiry.
Can editors see fields of private posts through a builder? Only if they could view that post anyway. See Page builders overview.
Can a visitor change the Post grid query? No. The settings are signed by the server; a changed request is refused.
Still stuck? Contact support